If you’ve been quoted “Hartmann Road” as your pickup or drop-off point for London City Airport, that’s the airport’s main access road in Docklands (E16 2PX), and it’s where our drivers wait when meeting passengers here. This page covers exactly what to expect at this address, so you know where to look for your car and how the pickup or drop-off works on both the arrivals and departures side.
Onward Travel Solutions runs fixed-price transfers to and from London City Airport in a licensed, insured vehicle, with your driver tracking your flight so timing adjusts automatically if you’re delayed. This guide is aimed at anyone who’s searched for the airport by its Hartmann Road address rather than by name, whether that’s for a business meeting nearby, a hotel booking that lists this as the address, or simply double-checking where you’re being collected from.
Where Hartmann Road Is
Hartmann Road runs along the northern edge of London City Airport in the Royal Docks, connecting to the Royal Albert Dock and giving direct access to the terminal building. It’s the address most satnav systems and delivery/pickup services use for the airport, rather than a more general “London City Airport” search, because it points to the specific road frontage rather than the wider site.
If you’re arranging a pickup for someone else, or a courier/delivery reference uses this address, it refers to the same terminal building used for all commercial flights — there’s no separate “Hartmann Road terminal” distinct from the main airport building.
Picking Up From Hartmann Road
For arrivals, our driver waits in the short-stay pickup area accessed from Hartmann Road, close to the terminal exit. We take your flight number when you book, so if your flight lands early or is delayed, your pickup time adjusts without you needing to call us. On arrival, look for your driver holding a name board just past the arrivals exit — for meet and greet bookings, they’ll be waiting inside the terminal itself rather than at the roadside.
Because London City Airport is compact, the walk from the gate to the pickup point is usually quick — often the shortest of any London airport — so we build that into your pickup timing rather than adding unnecessary waiting time.
Dropping Off at Hartmann Road for Departures
For departures, Hartmann Road is also where you’ll be dropped directly outside the terminal entrance. Given London City’s smaller size and faster security process compared with Heathrow or Gatwick, most passengers don’t need to arrive as early — we can advise a sensible drop-off time based on your flight and destination when you book, rather than a generic one-size-fits-all buffer.
Vehicle Options
All six of our vehicle classes serve London City Airport and Hartmann Road specifically: Saloon and Estate for one to three passengers with standard luggage, MPV for up to six with more space, Executive for a higher-spec car on business trips, and our 7 and 8-seater options for groups or extra luggage. Each is quoted as a fixed price at booking, so the fare doesn’t change based on Hartmann Road traffic or how busy the airport is that day.
Hartmann Road for Docklands and Canary Wharf Travel
London City Airport’s location on Hartmann Road is one of its main advantages for business travel — it sits within a short drive of Canary Wharf, the Excel Centre, and the wider Docklands business district, which is why many of our Hartmann Road bookings are corporate transfers rather than leisure trips. If your meeting is in Canary Wharf, a taxi direct from Hartmann Road is usually quicker than any public transport combination, since it avoids an interchange between the DLR and a second leg on foot.
We also cover transfers from Hartmann Road further into central London — to the City, Mayfair, or Westminster — at a fixed price agreed before you travel, so a delayed flight or heavier-than-expected traffic doesn’t change what you pay.
Getting to Hartmann Road From Elsewhere in London
If you’re heading to London City Airport for a departure, we can collect you from anywhere in Greater London and drop you directly on Hartmann Road outside the terminal. This is often more convenient than driving yourself and arranging parking, particularly since London City’s car parks can fill up quickly during busy periods. Tell us your pickup address and flight time when booking, and we’ll advise a sensible collection time based on typical traffic for that route.
Booking Your Hartmann Road Transfer
Book online with your flight number, terminal (arrivals or departures), and passenger/luggage details, and we’ll confirm a fixed price across all vehicle classes. You can also call our team on +44 7575 470883 if you’d rather talk through timing, particularly for early-morning departures or tight connections. See our main London City Airport Taxi page for routes to and from other parts of London, or our fleet page to compare vehicle classes in more detail.
Frequently Asked Questions
Is Hartmann Road the same as London City Airport?
Yes — Hartmann Road is the access road and postal address for London City Airport’s single terminal building, not a separate location. If you’ve been given this address for a pickup or delivery, it refers to the airport itself.
Where exactly will my driver wait on Hartmann Road?
For a standard pickup, your driver waits in the short-stay area just outside the terminal exit on Hartmann Road. For meet and greet bookings, they’ll meet you inside the terminal past the arrivals gate instead.
How much notice do I need to book a Hartmann Road transfer?
We can often accommodate short-notice bookings, but booking in advance guarantees your vehicle class and gives us more flexibility if your flight time changes. For early-morning departures, booking the night before is a good rule of thumb.
Does the price change if my flight is delayed?
No — your fixed price is agreed at booking regardless of delays. We monitor your flight using the number you provide and adjust your pickup time at no extra charge.
Can I book a return journey from Hartmann Road at the same time?
Yes, you can book both legs of your trip in one booking, or add a return closer to the date. Doing both together means your return pickup is already scheduled around your outbound flight details.
See our cancellation policy for details on changing or cancelling a booking.