Meet & greet is included as standard on every Heathrow Airport transfer we run — your driver waits inside the terminal, past the arrivals gate, holding a name board, rather than leaving you to find your own way to a distant pickup point.
Fixed prices · free flight tracking · meet & greet included · 24/7 availability · child seats on request · executive & large-group vehicles
What Meet & Greet Includes
- Your driver waiting inside arrivals with a name board
- Free flight tracking, so your driver adjusts for early or late landings
- Help with luggage to the vehicle
- 60 minutes of free waiting time on international arrivals
Why It Matters at Heathrow Airport
After a long flight, the last thing you want is to search a car park for an unmarked minicab. Meet & greet means your driver has already tracked your flight, is waiting in the right place, and knows your name before you’ve even reached them.
No Extra Charge
Meet & greet is included in your fixed price at no extra cost — it isn’t an optional add-on you need to select separately.
Why Choose Onward Travel Solutions
We run fixed-price airport and port transfers across Heathrow, Gatwick, Stansted, Luton and London City, plus Southampton, Portsmouth and Dover, for individual travellers, families, groups and corporate accounts. Every booking carries the same standard: a price agreed before you travel, free flight tracking, meet & greet as standard, and drivers who are licensed, insured and DBS-checked.
We’d rather earn repeat bookings by being reliably on time and correctly priced than compete purely on the cheapest headline fare — which is why our pricing is transparent from the first quote rather than adjusted once you’re at the airport.
What Affects Your Price
Your fixed price is based on a small number of factors agreed at booking: pickup and drop-off location, vehicle class, time of travel and passenger numbers. Once confirmed, that price doesn’t change because of traffic, a longer route on the day, or your flight landing later than scheduled.
This is different from a metered taxi, where the fare keeps running if you’re stuck in traffic, or a ride-hailing app, where the price can rise sharply during surge periods such as early mornings, late nights or bad weather. Booking in advance with a fixed price removes both of those risks.
Peace of Mind, Start to Finish
You’ll receive a booking confirmation with all the details of your journey as soon as you book, and a reminder with your driver’s details ahead of travel. If your plans change — a different flight time, an extra passenger, a different pickup address — just get in touch and we’ll update your booking, usually at no extra cost provided you give us reasonable notice.
How Booking Works
1. Get a Quote
Enter your pickup address, drop-off point, date, time and passenger numbers online, or call our booking team, for an instant fixed-price quote.
2. Confirm Your Details
Add your flight number (if applicable), any child seats needed, and your preferred vehicle class. You’ll receive a confirmation with all the details of your booking.
3. Travel
Your driver tracks your flight or timing automatically and arrives ready for pickup, waiting inside the terminal or at your address as agreed — no need to call ahead to confirm they’re coming.
What’s Always Included
- A fixed price agreed before you travel — no meter, no surge pricing
- Free flight tracking on every journey involving a flight
- Meet & greet with a name board at every airport pickup
- 60 minutes of free waiting time on international arrivals (30 minutes domestic)
- Child seats available on request at no extra charge
- 24/7 availability, including early mornings, late nights and bank holidays
Licensed, Insured & DBS-Checked
Every driver providing this route is licensed and DBS-checked, and every vehicle is fully insured for private hire and maintained to the standard required for licensed passenger transport. You’ll receive your driver’s name and vehicle details ahead of travel, so there’s no uncertainty about who to expect.
As a licensed private hire operator, every journey is pre-booked rather than hailed — which is what allows us to confirm your price, driver and vehicle in advance, rather than leaving any of that to chance on the day.
Coverage Area
Alongside airport transfers, Onward Travel Solutions also covers UK seaport transfers to Southampton, Portsmouth and Dover cruise terminals, plus event and venue travel across London and the South East. Whether you’re travelling to a terminal building, a cruise port or a conference venue, the same fixed-price, meet & greet standard applies.
Related Pages
Frequently Asked Questions
Is meet & greet really free?
Yes, it’s included as standard in every fixed-price fare — there’s no separate charge.
Where exactly will my driver be waiting?
Inside the terminal building past the arrivals gate, holding a name board with your name on it.
What if I can’t find my driver?
You’ll have your driver’s contact details ahead of travel, so you can call or text directly if needed.